The Patient Journey Redefined: How I’ve Used OSRX Compounded Meds in Four Steps
By Nicole Fram, MD
Dr. Nicole Fram, nationally recognized in the areas of refractive and complex cataract surgery, corneal transplantation and external disease, is the managing partner of Advanced Vision Care in Los Angeles, Calif., and a clinical instructor of ophthalmology at UCLA’s Stein Eye Institute. She also is an active board member of the Masket Foundation, which provides surgical eye care for the underserved and underinsured in Los Angeles.
Dr. Fram, who lectures across the U.S. and internationally, has been named a Southern California Super Doctor every year since 2017, is past chair of the Cataract Subcommittee of the American Academy of Ophthalmology, active member of the ASCRS Cataract Committee and is editor of the Cataract Consultation Section of the Journal of Cataract and Refractive Surgery.
As a physician, I continually focus on the best results for my patients. I also fully understand the reluctance of a practice to try new pharmacies – we are creatures of habit. So, our team at Advanced Vision Care was diligent before prescribing OMNI customized medications from OSRX® to patients, ensuring that the compounded medications met our strict standards. And now, from the beginning to the end of the patient journey, we trust in OSRX to provide exceptional quality and customer service.
- Pre-Surgery Medication Preparation:
When I prescribe medications for my patients before surgery, I’m looking for customized medications that meet my patients’ specific needs, and my patients have been thrilled with the medications and the service from OSRX. My patients and I also appreciate OSRX’s transparent pricing that enables them to know ahead of time their out-of-pocket costs.
- Prescription Filling Process:
In the past, we've had some issues with other specialty pharmacies, from inconsistent customer service to overwhelming prescription-filling processes. But with OSRX, our staff can always count on timely delivery and outstanding customer service. By eliminating the need to track down missing medication or field customer service calls, our team can stay focused on what matters most: patient care.
- Immediate Post-Op Care:
After surgery, I often prescribe OSRX's customizable Brimonidine + Dorzolamide drops to help control intraocular pressure for my everyday cataract patients. Applying one drop of Brim+Dor before patching up has worked well to jumpstart the healing process among our patients. The comfort of knowing that patients are covered with pressure control until their next-day visit has helped our clinic – co-managed by MDs and ODs – run so much more smoothly.
- Post-Op Recovery:
During the post-op period, I am confident in the recovery of my patients who receive OSRX's post-op drops that I prescribe. I find that compounded drugs are a great choice for patient care and help ensure dosing compliance. Plus, I know that any of my patients who call the OSRX customer service team with a question are met with the same high standard of patient care I expect of my own staff.
From start to finish, we have complete trust and confidence in OSRX as an integral part of our standard post-op patient care at Advanced Vision Care.
Brimonidine + Dorzolamide carries serious risks, including oral dryness, ocular hyperemia, ocular burning and stinging upon instillation, superficial punctate keratitis, allergic conjunctivits and bitter taste in mouth. Click here for more information. Post-op medications carry serious risks, including elevation of intraocular pressure, conjunctivitis and decreased visual acuity. Click here to view potential adverse events and contraindications.
Professional Disclosure: Dr. Fram is on the Medical Advisory Board for Ocular Science® (an affiliate of OSRX) and has a financial interest in the company.